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Feedback Horizon

With "Feedback Horizon" we offer you a revolutionary solution that efficiently collects, analyzes, and responds to customer feedback from various booking platforms like Booking.com. Developed with the expertise of Digitalsunray, this system combines the AI agents of SunrAI to maximize your customer interactions

Benefits of Feedback Horizon:

  • Centralized Feedback Collection: Receive all reviews from different platforms in a clear dashboard.
  • Intelligent Analysis: Our AI agents analyze the sentiments and trends in customer reviews to provide you with deep insights.
  • Automated Responses: Generate quick and appropriate responses to customer reviews to improve customer dialogue.
  • Reputation Management: Effectively respond to negative reviews to protect or improve your company's reputation.

How it works:

  1. Integration: Feedback Horizon seamlessly connects with various booking platforms and gathers all relevant customer reviews.
  2. Analysis: SunrAI's AI agents analyze the collected data, identifying key themes and sentiments.
  3. Response: Based on the analysis, the system generates appropriate responses or suggests them.
  4. Overview and Control: Gain a clear understanding of customer sentiment and respond quickly to feedback.

Why Feedback Horizon:

  • Time-Saving: Reduce manual effort in monitoring and responding to customer feedback.
  • Customer Satisfaction: Improve customer experience through quick and relevant feedback.
  • Business Growth: Use customer feedback to improve your services and attract new customers.

With "Feedback Horizon," we offer you a tailored, intelligent solution that harnesses the potential of Artificial Intelligence to propel your business forward in the digital age.

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